Suzanne Doane is a seasoned professional with extensive experience in project management, implementation consulting, and operational support across various industries. Currently serving as a Sr Implementation Consultant at AbsencePlus since December 2023, Suzanne previously held positions at Amazon as a Program Manager II, where significant initiatives led to the elimination of over 26,000 hours of manual processes. In prior roles, such as Customer Product Owner at ClaimVantage, Suzanne led cross-functional teams to enhance customer service and compliance. Additional experience includes roles at Common Census, Auntie's Kitchen, and Unum, where Suzanne developed operational models, managed teams, and drove improvements in project execution. Currently pursuing an undergraduate degree at the University of Maine, Suzanne's comprehensive background showcases a strong commitment to customer engagement and data-driven solutions.