Pamela Harju

Pamela Harju possesses extensive experience in client support and quality control across various companies. Currently serving as Client Advocate II at Absorb Software since August 2022, responsibilities include managing client inquiries through email and phone support while adhering to service level agreements. Prior to this, a role as Regional Quality Controller - EMEA at TELUS International Ireland involved evaluating internet searches and video content, analyzing quality data, and providing feedback to homeworkers, among other duties. Pamela's career began with roles in customer service, including Customer Care Specialist at DXC Technology, where global customer needs were met through effective communication and support. Early experience includes positions at Tiscali, Sligo Post, and various retail environments, alongside relevant educational qualifications in Business and Administration and Writing.