Rachel Ward has a diverse work experience in various roles related to customer lifecycle marketing, management consulting, and brand management. Rachel is currently working as the Director of Customer Lifecycle Marketing at Absorb Software. Prior to that, they worked as a Management Consultant at Bloom Agency. Rachel also has experience in community content contribution for customer expansion and lifecycle at Club CX. Rachel has held the position of Director of Global Customer Lifecycle Marketing at Allbound and Principal of Customer Global Lifecycle Marketing at Algolia. In addition, they have worked in customer and partner marketing management at CallRail and area sales management at Heaven Hill Brands. Earlier in their career, Rachel worked in field marketing and sales roles at Greenhouse Agency, Inc and Carrot & Stick, Inc. Rachel also has experience as a brand specialist and project manager at MKTG Inc and Carrot & Stick, Inc, respectively.
Rachel Ward received their Bachelor of Arts degree from The University of Georgia in 2008. Rachel pursued a dual degree in Spanish and Communications. Prior to attending The University of Georgia, Rachel transferred from Auburn University where they studied Spanish from 2003 to 2005. Rachel also holds additional certifications such as "Managing Up as an Employee" from LinkedIn and "TIPS Certified" from Training for Intervention Procedures (TIPS). However, specific information regarding the obtained month and year for these certifications is not provided. Rachel also has a certification called "Award T" from Consejo Regulador del Tequila, A.C, but the details of the obtained month and year are not mentioned.
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