João Felipe Ferreira da Luz

João Felipe Ferreira da Luz is an experienced professional in customer success, currently serving as a Mentor de Customer Success at Associação Brasileira de Startups since May 2022. Since December 2018, João has held various roles at CustomerX, culminating in the position of Head of Implementation Success. Previous experience includes serving as a professor in the Bom Negócio Paraná extension project at Universidade Estadual do Oeste do Paraná from March 2017 to August 2019, and working at Inside Sistemas and Junsoft Sistemas in help desk roles. João holds a Master's degree in Applied Economics and a Bachelor's degree in Economics, both from Universidade Estadual do Oeste do Paraná.