Serena Race

Service Manager at Abstract

Serena Race currently serves as a Service Manager at Abstract, where responsibilities include guiding application maintenance, ensuring adherence to service level agreements, monitoring client issues, and maintaining customer relationships. Previous roles at Abstract include QA Manager and QA Software Engineer, focusing on documentation, testing, and error fixing. Additionally, Serena teaches math at the Cultural Association "Altra Istruzione" and has experience in civil service, developing interfaces for assistive communication software and supporting students with disabilities. Prior internship experience includes working at ICAROS Center on modeling surgical tools and a part-time collaboration at Università degli Studi di Napoli Federico II. Serena holds a Master's degree and a Bachelor's degree in Biomedical Engineering, both from Università degli Studi di Napoli Federico II.

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