ADIB - Abu Dhabi Islamic Bank
Helmi Alhaddad is a Risk Control Analyst at Abu Dhabi Islamic Bank since October 2014, specializing in managing first line of defense operations against social engineering scams and identifying fraud risks alongside operational risk teams. Previous roles at the bank include Customer Verification, Monitoring and Reporting Officer, and Complaint Administrator Support, where responsibilities involved investigating customer complaints, promoting fraud risk management solutions, and enhancing customer service feedback. Helmi began a career in customer service at Dubai Airports in 2010, focusing on maintaining professionalism and accurate record-keeping. Helmi holds a Bachelor's Degree in Management Administration from Ajman University.
ADIB - Abu Dhabi Islamic Bank
30 followers
Abu Dhabi Islamic Bank, A Public Joint Stock Company, is a leading Islamic bank headquartered and listed in Abu Dhabi- UAE with a purpose of being a lifelong partner for customers, colleagues and community. Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 34 billion. The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalized customer experience with world-class digital banking services. ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, real estate and property management, payments and insurance services. ADIB has one of the largest distribution networks in the UAE with more than 60 branches. Internationally, the bank has a presence in six strategic markets - Egypt, , the Kingdom of Saudi Arabia, the United Kingdom, Qatar, Sudan and Iraq.