Christina B. is a seasoned compliance professional with extensive experience in the credit and collection industry. Currently serving as a Compliance Analyst at ACA International since July 2023, Christina previously held the position of Compliance and Remediation Specialist at United Collection Bureau Inc from April 2008 to July 2023, where responsibilities included investigating consumer and regulatory complaints and creating monthly quality assurance reports. Christina's career at United Collection Bureau also included roles as Quality Assurance Supervisor/Manager and Collections Supervisor, demonstrating a strong background in team management and quality monitoring. Christina holds a Bachelor of Business Administration in Finance/Business Law and an Associate of Business Administration in Business Management Technology, both from The University of Toledo.
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ACA International, the Association of Credit and Collection Professionals
ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry.Founded in 1939, ACA brings together third-party collection agencies, law firms, asset buying companies, creditors and vendor affiliates, representing more than 230,000industry employees. ACA establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.