Edward G.

Technical Support Engineer at Academy of Mine

Edward G. has a diverse work experience that includes roles in technical support and office operations support at Academy Of Mine and FedEx Freight, respectively. At FedEx Freight, they addressed customer needs, resolved shipping-related issues, and conducted online research to find accurate contact and shipping information. Edward also worked as a dock worker, forklift operator, and hostler, where they transferred cargo, measured freight information, and operated hostler units.

Edward G. began their education in 2019 at Thinkful, where they focused on web development. In 2021, they attended Raritan Valley Community College, where they obtained an Associate of Applied Science in Computer Programming with a specialization in computer programming. In 2023, Edward completed their formal education at Western Governors University, earning a Bachelor of Science in Computer Software Engineering. Additionally, in May 2023, they obtained a Zendesk Customer Service Professional Certificate from Zendesk.

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Timeline

  • Technical Support Engineer

    July, 2023 - present