Erika Couch is a seasoned software engineer with extensive experience in software development and support. Currently employed at Envisage Technologies LLC since February 2019, Erika excels in defect investigation and resolution. Previous roles include positions at Springbrook Software, where Erika was recognized for outstanding ticket resolution and the implementation of Agile practices, and Zotec Partners, where Erika quickly became a subject matter expert. With a foundational background as a User Experience Designer at Iasta, Erika has adeptly transitioned through various technical roles, showcasing strong problem-solving skills and a commitment to enhancing operational efficiency. Erika holds an Associate of Applied Science in Computer Programming from Baker College of Flint.
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