Lauren Wallen

Lauren Wallen is a seasoned Revenue Assurance Representative with over a decade of experience in collections and customer account management. Since October 2011, Lauren has been with ACC Business, handling a significant volume of inbound and outbound calls, assisting customers with their accounts, and facilitating electronic payment transactions. Prior to this role, Lauren worked at Conserve from May 2009 to May 2011, focusing on collections for defaulted Perkins loans and developing repayment plans tailored to customers' financial situations. Earlier experience includes a position at JPMorgan Chase from February 2003 to September 2008, where Lauren served as a Closing Confirmation Specialist, managing confirmation details and reviewing files for storage.