ACC Business
Lauren Wallen is a seasoned Revenue Assurance Representative with over a decade of experience in collections and customer account management. Since October 2011, Lauren has been with ACC Business, handling a significant volume of inbound and outbound calls, assisting customers with their accounts, and facilitating electronic payment transactions. Prior to this role, Lauren worked at Conserve from May 2009 to May 2011, focusing on collections for defaulted Perkins loans and developing repayment plans tailored to customers' financial situations. Earlier experience includes a position at JPMorgan Chase from February 2003 to September 2008, where Lauren served as a Closing Confirmation Specialist, managing confirmation details and reviewing files for storage.
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ACC Business
ACC Business was founded on a simple idea: provide small to mid-sized businesses first-rate telecom services with dedicated customer service, all at a competitive price. ACC Business provides all of its customers' access to the AT&T Network, the largest, most advanced and reliable telecommunications network in the world. The AT&T Global Network is constantly enhanced, upgraded and monitored for excellence, so you'll have peace of mind knowing that all of your important calls and data will get through. Straightforward telecommunications that small and growing businesses can rely on, that's our business. In fact, with ACC Business, customer service means access to a real person in real time. Put that together with a suite of essential data and voice services and it becomes clear why small and mid-sized businesses across the country are joining ACC Business.