Quondra Willis

Quondra Willis has over 18 years of experience in customer service, data entry, and logistics, with a strong background in processing and managing credit information as a Credit Specialist at ACC Business since January 2015. Prior experience includes roles as a Customer Service Representative at Toshiba Business Solutions and as a Senior Customer Satisfaction Advocate at Excellus BCBS, where Quondra handled inbound calls, data entry, and claims processing. Earlier experience includes serving as a Logistics Specialist in the US Army and a Tax Preparer at Jackson Hewitt. Quondra holds an Associate of Science degree in Accounting from Everest Institute-Rochester.