Simone Wiersma-Kalksma has extensive experience in various roles primarily focused on process facilitation, quality assurance, and client engagement in healthcare settings. Since April 2017, Simone has served as a Procesbegeleider at Accare, guiding internal teams to enhance collaboration, safety, and conflict resolution. Previous positions include Adviseur kwaliteit en zorgontwikkeling, where responsibilities involved supporting the client council and organizing client panel meetings, and Directiesecretaresse, providing administrative support to the management team. Additional experience includes roles in customer contact and debt management at notable organizations such as Achmea and ING. Simone holds a Bachelor's degree in Communication from NHL and has pursued further education in quality and healthcare development.