A preferred supplier of bi-lingual customer interaction services that delivers cost savings while providing high value customer experience.  We hire the best bi-lingual talent to deliver precision services at impressive cost savings while continually adapting to your ever changing needs. 

Our business model is built around high-end bilingual customer interaction and process oriented services, including:

- Inbound/outbound customer services
- B2B Sales and Marketing
- Account Servicing 
- Help Desk Services
- E-commerce Support
- E-mail and Chat 
- Social Network Support 
- Graphic and Web Design
- Data Center Services and Cloud Computing 

Supported by a fully redundant technology infrastructure, combined with first-class bi-lingual talent, help us deliver high precision transitioning and unsurpassed quality of services. Data security and compliance are integrated in our operations.  We are PCI (Payment Card Industry Data Security Standard) Level -1 service Provider certified and compliant to GLBA and ISO-27001.

Accedo Technologies infrastructure is compliant to TIA/EIA and NEC standards. The Accedo Technology Park's buildings are available for lease or rent according to our customers'​ specific requirements. Our flexible terms allow you to lease or rent fully furnished workstations, building shell, or the facility with its core infrastructure.

Should you choose to deploy your near-shore operation outside of Accedo Technologies'​ parks, our infrastructure team is available to support your company with project and vendor management to facilitate and accelerate your offshore deployment.

Accedo Technologies

Accedo Technologies' headquarters in Ticuantepe, Nicaragua

This department manages customer support and engagement to enhance client satisfaction and resolve inquiries.

Customer Service

This department focuses on identifying and pursuing new business opportunities and partnerships to drive growth.

Business Development

This department focuses on teaching and supporting students in English language skills and literature.

Language Arts Department

This department oversees and coordinates operational processes and personnel management.

Management Oversight

This department manages payroll processes and provides technical support to employees.

Payroll and Support Services

This department oversees the testing and validation of products to ensure they meet quality standards.

Accedo Technologies

Org chart

Teams

Customer Service

Business Development

Language Arts Department

Management Oversight

Payroll and Support Services

Quality Assurance

Offices

Accedo Technologies

Org chart

Teams

Customer Service

Business Development

Language Arts Department

Management Oversight

Payroll and Support Services

Quality Assurance

Offices

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