AccelerEd
Kevin Hancock is an experienced IT professional specializing in executive desktop support, currently serving as an Executive Desktop Support Specialist at AccelerEd since July 2019. Previous roles include providing similar support at the University of Maryland University College and serving as a Service Desk Technician at Kingspan Insulated Panels. Kevin holds a Bachelor’s Degree in Computer Networks and Security from the University of Maryland Global Campus and an Associate of Arts in Business Administration and Management from Howard Community College. Kevin's expertise encompasses troubleshooting complex desktop issues, supporting a wide range of IT hardware and applications, and enhancing customer satisfaction through effective problem-solving and analytical skills.
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AccelerEd
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AccelerEd is the prominent venture of UMGC Ventures, a portfolio company of the University of Maryland Global Campus (UMGC) created to help maintain the affordability of a high quality education for adult learners around the world. AccelerEd is a leading provider of education technology products and the IT partner to UMGC, one of the largest online universities in the world. We are built on a history of innovation and a passion for education, and our skilled team has deep roots in providing the expertise required to support and scale a broad set of solutions to attract learners and drive revenue growth.