Albert Lavadia possesses extensive experience in technical support and training within the Microsoft ecosystem, with a career spanning multiple prominent companies. At Convergys, Albert served as a Subject Matter Expert for Office Apps, providing technical support and coaching for technicians. Previous roles include Technical Support Representative positions focusing on troubleshooting software and hardware issues at Stream Global Services and Datacom. As a Trainer for Microsoft 365 and Training Team Lead at Accenture, Albert facilitated training for new hires and developed training curricula. Educational qualifications include a Bachelor of Science in Electrical, Electronics, and Communications Engineering from Adamson University.
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