Dalena Vo is a Business Technology Consultant and CX/UX Transformation Strategist currently serving as the Business Architecture Team Lead at Accenture. They have a strong background in customer success, having worked with Salesforce and Datto, where they provided strategic guidance to clients and advocated for partners' best interests. Dalena's earlier roles include Marketing Coordinator at Mudgee Bakery Pty Ltd and an internship at J. Walter Thompson Worldwide, where they supported various brand campaigns. An alumnus of the University of Technology Sydney, they are passionate about leveraging technology to enhance customer experiences and drive business value.
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