David Staples, MBA, is an experienced healthcare operations senior leader with over 17 years of leadership in the industry. Currently serving as Vice President of Medicare Business Operations at Accenture, they focus on enhancing operational efficiency and customer experience. Previous roles include Vice President of Service Operations at Cigna, where they led extensive improvements in compliance and cost reduction, and Sr. Director at UnitedHealth Group, where they developed strategic initiatives that significantly improved customer satisfaction. David holds an MBA with a focus on strategic management and a Bachelor of Arts in International Relations, alongside multiple innovation awards for contributions to customer service enhancements. They are also bilingual in Korean.
This person is not in the org chart
This person is not in any teams
This person is not in any offices