Denny Volkardt is a seasoned professional in transformation consulting and customer engagement, currently serving as a Director at Accenture Technology in the Cloud First practice since February 2019. Previously, Denny held various positions at Accenture Strategy from February 2004 to January 2019, including Principal Director, where expertise focused on advanced customer strategy and sales and service transformation. Denny also has a strong background in management consulting, specifically in customer relationship management and CRM solution enablement, with responsibilities spanning design and development of solutions. Denny holds a diploma in Business Administration and Computer Science from the University of Applied Sciences Schmalkalden, completed in 2003.