Glade Erickson is a Release and Deployment Manager at Accenture, bringing over 20 years of diverse experience in Service Management across various sectors, including government and finance. Previously, Glade held roles such as Senior Release Manager and Senior Service Management Analyst, demonstrating expertise in IT Service Management practices, Agile methodologies, and stakeholder management. Glade has a strong background in technical project management and ITSM tool implementation, and has led teams of up to 15 staff members.
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