Imran Umar Khan is a highly skilled IT professional with extensive experience in incident and problem management. From 2008 to 2017, they served as a Senior Editor at Nuance Transcription Services India Private Limited, before transitioning to TaskUs, where they held multiple roles, including Information Technology Specialist and Supervisor. Currently, Imran is a Senior Analyst in Critical Incident Management at Accenture, while also pursuing a degree in IT Security at Appin Technology Lab. With a strong commitment to improving IT service delivery and customer satisfaction, Imran actively seeks opportunities for continuous learning and optimization in their field.
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