Ingrid Avilés is a Team Lead and Service Delivery Ops Senior Analyst at Accenture, with over 18 years of experience in operations and customer service. They hold a Master's degree in Data Analytics and are a qualified industrial engineer. Throughout their career, Ingrid has excelled in building strategic relationships and delivering exceptional customer experiences, while also demonstrating strong leadership skills in training and team development. Their extensive international travel has enhanced their communication abilities, making them a proactive and effective leader.
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