James Crehan is currently the Senior Global Product Support Manager and Service Delivery Lead at Accenture in Dublin, where they manage and coach a team of analysts supporting a major tech giant. With over five years of management experience, James focuses on delivering excellent customer service and operational quality while guiding a team of 20 analysts in problem-solving and service delivery across global divisions. Previously, James held various roles in customer service and administration, including a Patient Services Manager position at Spectrum Health-Ireland. They hold a Bachelor of Arts (Hons) in Applied Music from Dundalk Institute of Technology.
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