Jonathan Cayabyab

Jonathan Cayabyab is an IT professional with over a decade of experience supporting enterprise environments with more than 60,000 users. Currently serving as an Incident Problem Manager at Accenture, they specialize in operational readiness and problem management. Jonathan has previously held leadership roles at L3Harris Technologies, including Senior Supervisor and Associate Manager, focusing on service desk operations and incident management. They also have experience as a Service Desk Technician at Yoh, a Day & Zimmermann Company. Currently, Jonathan is pursuing an Associate of Arts from Eastern Florida State College and a Bachelor of Science from the University of Central Florida.