Kenneth Harris Jr is a Custom Software Engineering Specialist at Accenture since April 2024, with a strong background in technology support and engineering. Previously, Kenneth worked as a Platform Engineer and Information Technology Help Desk Support at The Shelby Group from August 2020 to April 2024. Prior to that, Kenneth held the same Help Desk Support role at Northern Illinois University from October 2018 to March 2020, focusing on troubleshooting and user support for technology services. Kenneth also has experience as a Web Developer at Family Shelter Service of Metropolitan Family Services DuPage, where responsibilities included business consulting and team leadership. Kenneth began their professional journey as an IT Analyst Intern at GAD Group Technology, Inc. and has customer service experience from Walgreens. Kenneth holds a Bachelor's degree in Computer Science from Northern Illinois University and an Associate of Arts from Joliet Junior College.