Laura Moreno

Laura Moreno currently serves as a Senior Service Delivery Manager at Accenture, following a successful tenure as Director of Operations at Auxis, where Laura directed the implementation of complex healthcare Revenue Cycle Management processes, scaling a pilot program from 30 to over 350 FTEs. Prior experience includes roles at ResultsCX, where Laura led operational excellence initiatives across the U.S. and Latin America, and at C3/CustomerContactChannels, where Laura directed site operations for a new call center. Laura's early career at Aegis BPO involved managing operations for JPMorgan Chase Bank and leading successful transitions for new clients. Laura holds a Bachelor's degree in Advertising from Universidad Hispanoamericana.