Michelle Bond

Michelle Bond is a seasoned professional in service delivery and product management within the telecommunications industry, currently serving as a Senior Service Delivery Manager at One New Zealand since April 2023. Previously, Michelle held the same title at Vodafone New Zealand from June 2019 to April 2023, focusing on incident management, operational excellence, and customer service improvements. Prior roles include Customer Delivery Manager at DXC Red Rock, Product Manager at Chorus NZ Limited, and various positions at Telecom New Zealand, TelstraClear, and CLEAR Communications, where foundational skills in sales support and account management were developed. Michelle's expertise encompasses revenue reporting, process improvement, and strategic business development, contributing to enhanced customer experiences and operational efficiency.