Rafael Castro Montero

Rafael Castro Montero is an Associate Director at Accenture since December 2017, specializing in leading large technology transformation programs, including system transformation and managed services. Prior to this role, Rafael served as a Senior Manager overseeing AMS services for various telecommunications companies and has held multiple managerial positions at Accenture España since March 2008, focusing on CRM systems, process optimization, billing operations, and service desk management for the telecommunications sector. Rafael holds a Licenciado en Ciencias Económicas from Universidad Complutense de Madrid and an Ingenieria Técnica Informatica from Universidad Politécnica de Madrid, along with a Programa Superior en Innovación y Transformación Digital from UFV-ADEN Business School.