Robert Wollan is the Senior Managing Director for Accenture Strategy, specializing in Advanced Customer Strategy and CRM. With over 25 years of experience at Accenture, they focus on shaping and delivering front office strategies and technology solutions for various industries. Robert has supported large-scale transformational programs and contributed to international CRM efforts across multiple regions. They are a member of the Accenture Global Leadership Committee, have served on the International Standards Committee for COPC-2000®, and authored several articles and two books on business strategy. Robert resides in St. Paul, Minnesota, with their family.
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