Rupsa Sarkar is a Trainer and Team Lead currently at Accenture, where they leverage their ITIL v4 certification and expertise in incident management to optimize operational processes. They previously worked as a Senior Business Specialist at IBM from 2016 to 2020. Rupsa holds a Bachelor of Business Administration in Finance from Bangalore University, earned between 2009 and 2012. Motivated by leadership opportunities, they aim to further their career in anti-money laundering and KYC operations.
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