Waleed Shafi is a skilled professional with diverse experience in management and customer service within the retail and food industries. At McDonald's Pakistan, from August 2017 to October 2020, Waleed successfully managed recruitment, training, and customer satisfaction as a Shift Manager. Following this, Waleed held the role of Assistant Manager at Sana Safinaz Pvt. Ltd. from November 2020 to December 2021, where responsibilities included maintaining high customer service standards and ensuring store safety and organization. Waleed served as a Shift Manager at Gul Ahmed Textile Mills Limited from December 2021 to May 2023, focusing on inventory management and collaboration with merchandising teams. Currently, Waleed works as a Content Moderation Associate at Accenture since September 2023, overseeing user-generated content for compliance with guidelines. Waleed holds a Bachelor of Commerce in Accounting from the University of Sargodha, earned between 2014 and 2018.
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