Laura Recea

Laura Recea is an experienced Jira Administrator with a strong background in technical support and quality assurance. Since March 2021, Laura has been working at Accesa.eu, managing user permissions, performing system administration tasks, and maintaining JIRA projects in a JIRA 7.x environment. Previously, Laura held similar roles at ThoughtWorks and Gemini Solutions, where responsibilities included managing user permissions, testing new versions of tools, and enhancing JIRA security. Laura's career also includes a significant tenure as Technical Support & Services Director at Netop Business Solutions, overseeing support teams across multiple countries and managing complex service deliveries. Additional experience spans roles as a Senior Technical Support Engineer and Customer Technical Support Manager in various organizations, coupled with a degree in Economics from Spiru Haret University.