Samuel Babalola

Samuel Babalola is a skilled Customer Experience Specialist at Access Bank Plc, demonstrating strong multi-channel client management and achieving a 90% first call resolution rate. Prior experience includes roles as a Business Analyst at Trusoft Limited, where Samuel led requirements gathering and product ideation, and as a Product Manager at EntryLevel, developing a buy now pay later product for online car sales. Additionally, Samuel served as an Educator during the National Youth Service Corps, inspiring students in science, and interned in various capacities, including developing an Edtech product for distance learning and content writing. Samuel holds a B. Tech in Applied Geology from the Federal University of Technology Akure.