Carolyn Cox

Carolyn Cox is a skilled professional with extensive experience in healthcare billing and reimbursement. Currently serving as a Billing and Coding Analyst at Access Community Health Network since December 2018, Carolyn manages billing data submissions and dispute follow-ups while documenting activities in Epic. Previously, as a Reimbursement Coordinator, Carolyn handled re-bills and claim corrections, ensuring accurate submissions to insurance companies. Carolyn's experience also includes roles as a Medical Insurance Biller at Heartland Health Centers Chicago, where patient accounts were meticulously reviewed, and as a Financial Assessor at Northwestern Memorial Hospital, where significant reductions in insurance credits were achieved. Carolyn holds a Bachelor's degree in Health Services Administration from DeVry University, obtained in September 2023.