Rafael de Lima is a seasoned IT professional with extensive experience in various roles within the technology sector. Currently serving as a Microsoft 365 Administrator at Access Point Technology since January 2023, Rafael previously held positions such as Senior Network Engineer at StepUP IT Services, LLC, and IT Technology Manager at Diamond C Trailers. Rafael's background includes significant contributions as a System Engineer at Iconic IT and as a Sales Engineer at Broadcast International Group, where skills in customer relationship management and technical consultations were developed. Rafael's academic foundation in Telecommunications Engineering was established at Universidad Fermín Toro, where teaching experience was also gained through a professorship in telecommunications topics. Additional expertise includes data center supervision and practical experience acquired during an internship at CORPOELEC (Enelven).