Jeff Jones

Jeff Jones is an experienced professional currently serving as a Senior Account Manager at Access Softek since September 2025, where the focus is on assisting credit unions in navigating the digital landscape. Prior to this role, Jeff held positions at Kasasa as Managing Client Director and Senior Client Success Manager, achieving a remarkable client satisfaction score of over 100% and a Net Promoter Score of 67 while working with financial institutions across multiple states. Jeff's earlier career includes an Assistant Vice President role at U.S. Bank and branch management at Springleaf Financial Services, where responsibilities encompassed consumer lending operations. Educational qualifications include a Bachelor of Science in Business from Southern Illinois University Edwardsville and an Associate of Arts from Kaskaskia College.