Alyssa Potts

Director Of Client Success at accesso

Alyssa Potts has a strong background in client success and customer service. Alyssa is currently the Director of Client Success at accesso since November 2022. Prior to this role, they worked as a Senior Client Success Manager at accesso from September 2021 to November 2022. Before joining accesso, Alyssa was a Customer Success Manager at the company from December 2019 to November 2021. Prior to their role at accesso, they worked at Merlin Entertainments plc as an Operations Manager from April 2018 to December 2019 and as a Duty Manager, Guest Experience from March 2015 to April 2018. Alyssa's career in the entertainment industry began at Universal Orlando Resort, where they worked as a Team Leader from 2010 to 2015 and as an SAE Supervisor in 2013-2014.

Alyssa Potts has a strong background in education, with a focus on elementary education and teaching. Alyssa obtained their Bachelor's degree from the University of Florida, where they attended from 2004 to 2008. Following this, they pursued a Master of Education degree, also at the University of Florida, which they completed from 2008 to 2009. Alyssa's educational journey has equipped their with the necessary knowledge and skills to excel in the field of elementary education and teaching.

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Timeline

  • Director Of Client Success

    November, 2022 - present

  • Sr Client Success Manager

    September, 2021

  • Customer Success Manager

    December, 2019

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