Claudio Miranda D.

Claudio Miranda D. has a diverse work experience spanning multiple industries. Claudio Miranda started their career as a Customer Support Intern at Accesstage in January 2015 and later transitioned to the role of Implementation Assistant Edi in February 2016. In January 2019, Claudio became an Assistant Operations in Financial Products at the same company, before being promoted to Operations Junior Analyst in February 2019. Claudio Miranda held this position until August 2021 when they took on their current role as an Operations Analyst - Payments Solutions, Financial Products & Credit Operations.

In addition to their time at Accesstage, Claudio also worked as a Customer Insights Analyst at Albergue das Ademas from December 2017 to February 2018. Before that, they gained experience as a Promotor at Coca-Cola FEMSA from July 2012 to May 2014. Claudio Miranda began their professional journey as an Estagiário de Suporte at Governo do Estado de São Paulo in March 2009 and remained in that role until December 2011. Overall, Claudio has a strong background in operations, financial products, customer support, and data analysis.

Claudio Miranda D. earned a Master of Business Administration - MBA degree in "GESTÃO E INOVAÇÃO EM CIDADES INTELIGENTES" from Centro Universitário Facens, where they studied from 2018 to 2019. Prior to that, they completed their Bachelor's degree in Sistemas de Informação (Information Systems) from Universidade São Judas Tadeu, where they studied from 2012 to 2016. Additionally, Claudio has obtained certifications in ITIL® v3 Foundation from EXIN in December 2015 and cobit from EXIN, although the specific month and year of obtaining the cobit certification are not provided.