Michael G.

IT User Support Manager

Michael G. is an experienced IT professional currently serving as the IT User Support Manager at ACCIONA since May 2023. Prior to this role, Michael held various positions at Alibaba Group from 2020 to 2023, including EU Service Desk Manager, where leadership was demonstrated by managing a team across multiple locations, and System Engineer, focusing on IT systems maintenance and support. Michael's earlier roles include Senior Service Desk Analyst at GenesisCare España, where ITIL workflows were optimized, and VIP Technical Support Team Leader at Sanitas, overseeing technical support for the executive team. Additionally, Michael has a background in freelance English language instruction and served as an IT Specialist in the Wintel department at Accenture, where server management and incident resolution were key responsibilities.

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