KF

Katie Falk

Senior Manager, Customer Success at Accolade

Katie Falk has a Master of Public Health (M.P.H.) from Arcadia University and a Bachelor's degree in Biology from Indiana University Bloomington. Katie has experience working in various roles such as Senior Manager and Manager of Customer Success, Senior Specialist in Customer Care, Onsite Healthcare Concierge for a Tech Client, Operational Supervisor, and Health Assistant/Team Lead. Kate has also worked as a Special Projects Assistant at Health Promotion Council. Throughout their career, Katie has demonstrated expertise in patient advocacy, customer care, operational management, and public health projects.

Links

Timeline

  • Senior Manager, Customer Success

    March 1, 2024 - present

  • Manager, Customer Care

    January, 2022

  • Senior Specialist, Customer Care

    August, 2020

  • Onsite Healthcare Concierge For Tech Client

    January, 2019

  • Operational Supervisor

    January, 2016

  • Health Assistant/team Lead

    June, 2011

View in org chart