Justin Phillips

Justin Phillips serves as the General Manager of the Mercure Melbourne La Trobe Street, a pre-opening 4-star hotel managed by Accor, with a slated opening in Q1 2026. Prior to this role, Justin was the General Manager at Radisson on Flagstaff Gardens Melbourne, where responsibilities included driving business strategies and ensuring exceptional guest satisfaction. Justin’s extensive experience in the hospitality industry spans various leadership roles, including Senior Director of Luxury Brand Management for Asia Pacific at Hilton and General Manager positions at high-profile hotels such as Conrad Koh Samui Resort and Radisson Resort Fiji. An accomplished professional, Justin has demonstrated expertise in hotel operations, brand management, and strategic planning, supported by a range of educational credentials from Cornell University.