Michael Wilson

Michael Wilson has over 15 years of experience in IT operations and support, currently serving as the Director of Operations at AccountabilIT since May 2021. In this role, Michael manages staff delivering IT support services, promotes ITIL-aligned practices, and ensures team training and compliance with established procedures. Prior to AccountabilIT, Michael held positions at Xlingshot as a Senior Desktop Support Specialist, where responsibilities included hardware and software implementation, system migrations, and project management. Previous roles include managing the Colorado Service Desk and serving as a System Administrator at Rose Funeral Home. Early in their career, Michael also dedicated time to family responsibilities as a stay-at-home dad, focusing on conflict resolution and event coordination.