Addison C.

Addison C. is a versatile professional with experience in customer success and product analysis, currently serving as Director of Customer Success at Accountable HQ and Advisor & Fractional Customer Success Leader at Lokum. Previously, Addison held roles such as Product Implementation Engineer and Account Manager at Liongard, where significant contributions included defining customer success KPIs and mentoring sales team members. Addison founded S2S, a private lessons business, and was involved in the management and operations of various organizations, including a role as Chief of Staff at Octaria Software Development. With a strong focus on optimizing processes and enhancing customer journeys, Addison has effectively transitioned multiple organizations towards a proactive approach in customer success.