Charles Nicholson

Charles Nicholson is a seasoned professional with extensive experience in support management and operations, currently serving as a Senior Support Manager at Accruent since March 2013. Responsibilities include daily business decisions, staffing, and project planning, along with serving as a hiring manager and mentor for a team of ten. Charles has contributed to various process improvements within the Support department and possesses expertise in Facility Management software. Previous roles at Accruent include Support Manager and Consultant, where Charles managed teams across multiple locations and led numerous implementation projects in the telecom industry. Prior experience includes positions at WorkforceLogic, eCape, Inc., and Gold Coast Parasail & Jetski, complemented by a Bachelor's degree in Marketing from the University of Massachusetts Dartmouth.