Donna Graf Johnson is an experienced Manager of Cloud Operations at Accruent since November 2016, overseeing a team responsible for 24/7 management of cloud operations for healthcare and CMMS SaaS products. Key contributions include implementing a monthly software patching process, reducing critical vulnerabilities by approximately 60% in 2021, achieving SOC 2 compliance, and developing disaster recovery solutions. Previously, Donna served as a Senior SQL Server Database Administrator and has extensive experience as a Database Consultant at TEKsystems and a SQL Server White Paper Author for Dell, along with earlier work as a Data Architect at Instinet. Donna holds a Bachelor’s Degree in Management Information Systems from the University of Illinois Chicago.
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