Natalia Alimonda

Natalia Alimonda is an experienced professional in incident and service management, currently serving as an Incident Management Specialist at Accruent since October 2020. In this role, Natalia is dedicated to restoring normal services swiftly for users and customers following service interruptions, employing rapid remediation techniques and proactive strategies for continuous improvement. Prior to Accruent, experience includes working as an Account Coordinator at BirdDog Depot, where sales increased by 10% through effective marketing and account management. Extensive background at IBM encompassed various roles, including Service Availability Manager, Project Manager, and Client Support Manager, with a focus on service delivery and account leadership for major clients. Earlier experience includes IT Support at Teleperformance Argentina. Educational background consists of studies in Computer Science at Universidad Centro de Altos Estudios en Ciencias Exactas.