Antoine Noirot

Director Service Support & Infrastructure - Eimea at Accuray

Antoine Noirot has a diverse work experience spanning over a decade. Antoine began their career as a Field Service Engineer at Accuray in November 2010, where they were responsible for preparing and supporting the installation of new Accuray systems at customer sites, as well as providing training and support in a demanding medical environment. Antoine held this position until January 2012.

Following their role as a Field Service Engineer, Antoine worked as a Senior Technical Support Engineer at Accuray from January 2012 to November 2015. In this role, they were responsible for responding to and following up on customer issues, ensuring quick resolution and escalating unresolved issues to ensure customer satisfaction.

From February 2014 to October 2016, Antoine served as the Installations and Upgrades Supervisor for the EIMEA (Europe, India, Middle East, and Africa) region at Accuray. Antoine worked closely with various teams to develop and streamline processes for installations and upgrades, ensuring smooth and efficient operations.

Antoine then progressed to the role of Technical Support Team Leader EIMEA from November 2015 to October 2016. In this position, they supervised the Technical Support EIMEA team's activities, focusing on continuous process improvement and team efficiency while providing senior-level technical support engineer skills as necessary.

As Technical Support Manager EIMEA, Antoine led the EIMEA Technical Support team at Accuray from October 2016 to June 2019. Antoine supervised the team's activities, including scheduling, performance management, and daily supervision, to ensure customer satisfaction.

Finally, Antoine held the role of Senior Technical Support Manager at Accuray since July 2019. In this position, they were responsible for leading and developing the EIMEA Technical Support team, aiming for continuous process improvement and team efficiency in supporting both internal and external Accuray customers.

Outside of Accuray, Antoine worked as a Developer at the Medical Imaging Research Center, Illinois Institute of Technology from September 2009 to July 2010. Antoine also worked as a Project Manager at Exelle Paris, where they oversaw the creation of the agency's website and a database for employees in June and August 2009. Additionally, Antoine worked as a Web Developer at The Stencil Store, where they updated an e-commerce website from June to August 2008.

Overall, Antoine Noirot has demonstrated significant experience and expertise in technical support, installation and upgrades, project management, web development, and research during their professional career.

Antoine Noirot's education history begins with their enrollment at Lycée Lavoisier, although no specific information regarding the degree or field of study is provided. Following this, they pursued a Master's degree in Electrical Engineering and Information Technologies at Ecole nationale supérieure de l'Electronique et de ses Applications from 2007 to 2010, specializing in Signal Processing, Real Time, and Communications.

In 2009 to 2010, Antoine Noirot furthered their education by completing a Master of Science degree in Electrical Engineering at the Illinois Institute of Technology. This program focused on the field of Electrical Engineering.

In 2015, Antoine Noirot attended IFG Executive Education, where they received specific training in Business Unit Management. The duration of this program was one year, extending until 2016.

To augment their education and professional credentials, Antoine Noirot obtained additional certifications. One of such certifications is "Become a Six Sigma Yellow Belt" from LinkedIn, which was completed in January 2023. Furthermore, they also acquired certification in "Unconscious Bias" from LinkedIn in May 2022.

While the specific timeline and details are not provided, Antoine Noirot's education journey showcases a blend of theoretical and practical knowledge in the fields of Electrical Engineering and Business Unit Management.

Links

Timeline

  • Director Service Support & Infrastructure - Eimea

    October 1, 2023 - present

  • Senior Technical Support Manager

    July, 2019

  • Technical Support Manager Eimea

    October, 2016

  • Technical Support Team Leader Eimea

    November, 2015

  • Installations And Upgrades Supervisor Eimea

    February, 2014

  • Senior Technical Support Engineer

    January, 2012

  • Field Service Engineer

    November, 2010

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