Tihana Mihaljevic

Tihana Mihaljevic is a skilled Customs Clearance Agent currently employed at Ace Express Freight since October 2022, with prior experience in customs imports at DHL Express Ireland from June 2021 to October 2022. Tihana's expertise includes managing paperwork related to import customs clearance, guiding customers through incoterms and customs regulations, and interfacing with brokers and warehouses. Tihana has a strong background in office administration, demonstrated during a five-year tenure at Shanahan Direct, where responsibilities encompassed account management, CRM, client support, and data administration. Previous experience as a General Operative at The Noel Group involved logistical tasks and cross-collaboration with teams. Tihana holds educational qualifications from Technological University Dublin and Open University Zagreb, focusing on administration and office management.