Ace Hotel / Atelier Ace
Kelly Santiago has a diverse work experience in the hospitality industry. Kelly has worked as an Area Director of Revenue at Ace Hotel and Atelier Ace since 2018. Before that, they were a Revenue Management Consultant and Independent Contractor at Eric Santiago & Associates, LLC starting in 2009.
Prior to their current role, Santiago was the Corporate Director of Revenue at Cape Resorts from 2017 to 2018, where they managed the revenue strategies for 10 hotel properties in Cape May, New Jersey. Kelly also served as the Area Director of Revenue & eCommerce Management at United Capital Corporation in 2017, overseeing three hotels and handling digital marketing and website development.
From 2014 to 2016, Santiago held the position of Area Director of Revenue Management at Hersha Hospitality, managing two full-service properties in New York City. Kelly was also the Area Director of Revenue Management at Denihan Hospitality Group from 2004 to 2014, responsible for revenue management of various hotels including The Benjamin, The Surrey, and The James Brand.
Santiago's career began at Hilton, where they worked at Embassy Suites Battery Park NYC from 2000 to 2003 as the Group Reservations Manager and Revenue Manager. Kelly also gained experience at Hilton Doubletree Guest Suites Times Square NYC as a Reservation Agent and later transferred to Embassy Suites Battery Park as a Reservation Supervisor.
Kelly Santiago studied at California State University, Bakersfield from 1990 to 1995, majoring in Economics. Kelly returned to the same university from 2000 to 2005, although their degree and field of study for this period are not specified.
This person is not in the org chart
Ace Hotel / Atelier Ace
4 followers
Ace Hotel Ace Hotel is a collection of individuals — multiple and inclusive — seeking to embrace the cities we live in by building spaces for collective gathering. Whether thoughtfully reinterpreting historic buildings or imagining radical new structures, our aim is always to make something energized, human and soulful. Our hotels are inspired by an affinity for the soulful and fueled by our love for the hyperlocal. A study in contrasts, Ace Hotel marries the pragmatic with the romantic, the private with the collective, the old world with the future. We are guided by empathy and compassion, and believe that the best things in life take conviction, guts and community. The way we do anything is the way we do everything. Atelier Ace Atelier Ace is Ace Hotel’s in-house creative, marketing, events, interior, architecture and graphic design team. We’re a curious hybrid — romantics with an unswerving business savvy, easy-going yet driven, casual but elegant. We architect event spaces, rooms, nightly magic, branded campaigns, curios and keepsakes and see the hotel as a potential for real, fluid community. With everything we do, we try to collaborate with and celebrate people whose work inspires us. We like the stories that come with things and think that wherever you are, you should feel like you’re there.