Karyna Ramirez

Karyna Ramirez is a seasoned professional in customer experience and health insurance, currently serving as a Senior Customer Experience Specialist at ACE Rent A Car since September 2021. In this role, Karyna focuses on enhancing customer satisfaction through effective management of rental bookings and addressing client concerns. Previous experience includes a position as a Customer Relations Specialist at PharmaScript Ambulatory Infusion Center, where Karyna ensured the accuracy of referrals and managed prior authorizations. Earlier roles include Infusion Intake Coordinator at HME Specialists, LLC, responsible for data entry and insurance verification, and Health Insurance Specialist at Presbyterian Healthcare Services, providing essential support in health insurance inquiries. Karyna holds an educational background from Central New Mexico Community College, completed between 2012 and 2014.