ACE Rent A Car
Kathleen Durigan is an experienced professional with a diverse background in operations management within the rental car and hospitality industries. Currently serving as Office Manager at ACE Rent A Car since July 2019, Kathleen previously held the role of Location Manager at Advantage Rent A Car, where responsibilities included co-managing a 24-hour operation and enhancing sales through training. Kathleen's career includes significant positions at Hotelbeds Group, encompassing roles such as Regional Yield Manager and Contract Administration Manager, where strategic revenue growth and operational transitions were key achievements. Early experience includes supervisory roles at Buffalo Lodging Associates and SeaWorld, demonstrating strong leadership and operational skills from the onset of Kathleen’s career. Education includes attendance at Bishop Moore Catholic High School and Valencia College.
This person is not in any offices
ACE Rent A Car
2 followers
ACE Rent A Car is a privately held business founded in 1966 by Robert Sorensen. Originally, Sorensen owned two car washes in Indianapolis and added 10 Volkswagens to meet the rental needs of the surrounding neighborhoods. The rental business grew organically. Soon he found himself operating at the Indianapolis International Airport, renting vehicles as part of the now defunct American International franchise system.[citation needed] By 1986, the operation had grown to multiple locations throughout Indiana and the Chicago area. Sorensen left the American International system and formed the ACE Rent A Car chain. A primary motivation for this change was the need to be represented on the emerging Global Distribution Systems (GDS), such as Sabre, PARS, and Apollo. Although ACE was a relatively small company, it became a leading adopter of GDS technology. Today, the ACE Rent A Car chain consists of over 350 affiliated locations worldwide with the company office headquartered in Indianapolis, Indiana. In addition to serving the major North American airports, the ACE system has a concentration on leisure destinations in the Caribbean, Central and South America, as well as destinations in the UK, Europe, Asia and Australia. In 2011, ACE was ranked highest in customer satisfaction in the J.D. Power & Associates annual industry consumer survey. In 2012, ACE was named one of 50 J.D. Power Customer Service Champions across 20 service industries.